Privacy Policy
Last Updated: 02 September 2026 Company: C.T. PTY. LTD. Brand: Veyra-clothes Address: 1002 High Street, Armadale VIC 3143, Australia Email: support@veyra-clothes.com Phone: +61 3 9850 4726
This Privacy Policy applies to website visitors and customers of veyra-clothes.com, operated by C.T. PTY. LTD. This policy describes how we collect, store, use, protect and disclose your personal information, and complies with Australian Privacy Principles, GDPR for European visitors, and US state privacy requirements including CCPA/CPRA.
Information We Collect
We collect personal data you voluntarily submit: full name, email address, shipping and billing address, phone number, payment information, order history, and customer support communications. Payment card details are processed securely by Stripe; we do not permanently store your full credit card numbers on our servers. We also automatically collect non-identifiable data: IP address, browser type, device information, website pages visited, timestamps, referral source, and cookie data.
How We Use Your Personal Data
- Process orders, complete payment, arrange shipping and send order updates
- Respond to customer service inquiries, returns and refunds
- Verify identity and prevent fraudulent transactions, chargebacks and abuse
- Send transactional emails for order confirmations, shipping alerts and support replies
- Improve website functionality, product selection and user experience
- Comply with legal, tax and regulatory obligations
Data Sharing & Disclosure
We only share your personal information with trusted service providers necessary to fulfill your purchase: payment processor (Stripe), e-commerce platform, shipping carriers, fraud screening services, and email service providers. All third-party processors are contractually required to protect your data. We will release personal information if required by law, court order, or to protect our legal rights, property, and safety of our staff and customers. We do not sell your personal data to third parties for marketing purposes.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes collected, including completing orders, handling disputes, tax and accounting record keeping. When data is no longer required, we securely delete or anonymize your records.
Your Data Rights
You have rights to access, correct, request deletion, request data export, restrict processing, and object to certain data processing. To exercise your rights, email support@veyra-clothes.com with proof of identity. EU/EEA users hold GDPR rights; California residents have rights under CCPA. We will respond to valid privacy requests within statutory timelines.
Data Security
We implement industry-standard administrative, technical and physical safeguards to protect personal information from unauthorized access, loss, theft, alteration or disclosure. No online transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.
Children’s Privacy
Our website and products are intended for users aged 18 years or older. We do not knowingly collect personal data from children under 16. If you believe we have collected data from a minor, please contact us immediately for removal.
Policy Updates
We may revise this Privacy Policy periodically. Material changes will be posted on this page with updated effective date. Continued use of our website after updates constitutes acceptance of revised terms.